You can cancel an Interac e-Transfer at any time before the recipient deposits it. Once funds are deposited — or once Autodeposit has settled the transfer instantly — cancelling is no longer an option.
The general steps
- Log in to your bank's mobile app or online banking.
- Open the Interac e-Transfer section (sometimes under Transfers).
- Find the pending transfer in your e-Transfer history.
- Select Cancel on that transfer.
- Confirm. The funds return to your account, usually within minutes.
Most major banks charge a small reclaim fee — typically $5 — to cancel a pending transfer.
By bank
- RBC — RBC Mobile or Online Banking → Transfers → pending → Cancel.
- TD — EasyWeb or TD app → Interac e-Transfer history → Cancel.
- Scotiabank — Scotia mobile app or online → Interac e-Transfer → cancel pending.
- BMO — BMO app or online → Interac e-Transfer → pending → Cancel.
- CIBC — CIBC app or online → Interac e-Transfer → pending → Cancel.
If Autodeposit already settled the transfer
Autodeposit deposits funds within seconds, so the window to cancel is essentially zero. If the transfer has already settled:
- Contact the recipient and ask them to send the money back.
- If the recipient is unresponsive or refuses, see our guide for sending an e-Transfer to the wrong person.
- If you suspect fraud, call your bank's fraud line immediately.
If the cancellation fails
The most common reason a cancellation fails is that the recipient deposited the funds in the seconds between you opening the app and tapping Cancel. The second most common: the transfer was already deposited via Autodeposit. In either case, the only path forward is to contact the recipient.