Biller.ca
Legal

Terms of Service

Last updated: February 28, 2026

These Terms of Service ("Terms") govern your use of the Biller.ca website and income tracking service (the "Service") operated by Biller.ca ("Biller", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Service Description

Biller is an income tracking tool designed for Canadian micro-business owners who receive payments via Interac e-Transfer. The Service works by receiving forwarded e-Transfer notification emails, parsing the payment details (amount, sender, date, reference number), and organizing this data into an income tracking dashboard. The Service can also generate receipts for your clients.

2. Account Registration

To use the Service, you must create an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Be responsible for all activity that occurs under your account
  • Notify us immediately of any unauthorized use of your account

You must be at least 18 years old and a resident of Canada to use the Service. Each account is for a single user or business entity.

3. Acceptable Use

You agree to use the Service only for its intended purpose of tracking legitimate business income. You must not:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Forward emails that are not genuine Interac e-Transfer notifications
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the Service or servers connected to it
  • Use the Service to store or transmit malicious code
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to facilitate money laundering, fraud, or any other financial crime
  • Share your account credentials with others or allow others to access your account

4. Email Forwarding

The Service requires you to forward Interac e-Transfer notification emails to your unique Biller forwarding address. By doing so, you acknowledge that you are voluntarily sharing the content of those emails with Biller for the purpose of income tracking. You are responsible for ensuring that only appropriate emails are forwarded to your Biller address. We are not responsible for any data extracted from non-e-Transfer emails that are forwarded to us in error.

5. Subscription Plans and Payment

Biller offers the following subscription plans:

  • Free: Includes income tracking, client list, dashboard and reporting, and up to 3 receipts per month. Free forever with no credit card required.
  • Pro: Includes everything in Free, plus unlimited receipts, tax-time exports, and payment reminders. Billed annually.

For paid plans:

  • Payment is processed securely through Stripe. We do not store your credit card information.
  • Subscriptions renew automatically at the end of each billing period unless cancelled.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
  • We do not offer refunds for partial billing periods, except as required by applicable law.
  • We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing period.

6. Intellectual Property

The Service, including its design, code, features, and content, is owned by Biller and protected by Canadian and international intellectual property laws. You retain ownership of your data (income records, client information, and forwarded emails). We claim no ownership over your data. You grant us a limited licence to process your data solely for the purpose of providing the Service.

7. Disclaimers

Biller is not a substitute for professional tax, legal, or accounting advice. The Service provides income tracking as an informational tool only. Specifically:

  • Receipts generated by Biller are provided as a convenience and may not meet all requirements of the Canada Revenue Agency (CRA) or provincial tax authorities.
  • We do not verify the accuracy or completeness of the information extracted from your forwarded emails.
  • You are solely responsible for your tax filings, compliance with tax laws, and any decisions made based on data from the Service.
  • We strongly recommend consulting a qualified accountant or tax professional for tax advice.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BILLER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 CAD, WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless Biller and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

You may close your account at any time by contacting us at support@biller.ca. We may suspend or terminate your account if:

  • You violate these Terms
  • We are required to do so by law
  • We discontinue the Service (with reasonable notice)

Upon termination, your right to use the Service ceases immediately. We will retain your data in accordance with our Privacy Policy and applicable legal requirements. You may request an export of your data before account closure.

11. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned downtime in advance.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. For significant changes, we will also notify you by email. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the Province of Ontario, Canada.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: support@biller.ca
  • Website: https://biller.ca