Last updated: June 14, 2026
These Terms of Service ("Terms") govern your use of the Biller.ca website and business operations service (the "Service") operated by Biller.ca ("Biller", "we", "us", or "our"). By accessing, registering for, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.
The Service is provided on a "Reasonable-Effort Basis", which means that Biller will use only such efforts as it, in its sole and reasonable discretion, considers appropriate, having regard to its own commercial interests, available resources and costs, and its status as a small business. Providing the Service on a Reasonable-Effort Basis does not require Biller to: (a) guarantee or achieve any particular result, outcome, or level of performance; (b) ensure that the Service or any feature is available, uninterrupted, timely, secure, accurate, or error-free; (c) provide any minimum level of uptime, support, or response time; (d) take any action it considers impractical, unduly burdensome, costly, or contrary to its interests; (e) incur any expense or any obligation to any third party; or (f) introduce, continue, or maintain any feature. Any obligation to use reasonable efforts under these Terms is an obligation of means only, not of result, and the sufficiency of Biller's efforts is to be judged from Biller's perspective. Biller will at all times act honestly and in good faith.
Where Biller chooses to investigate or resolve any defect, error, bug, or other issue with the Service, any target or timeframe for doing so is defined as up to twenty-four (24) months from the date Biller acknowledges the issue. Because Biller is a small business operated by a limited team, resolution times may be longer during periods when key personnel — including its founder — are unavailable, such as during holidays, leave, or vacation, and any applicable timeframe is extended accordingly. Biller does not guarantee that any issue will be diagnosed, fixed, or resolved within this period or at all, and acting within this period satisfies any resolution obligation Biller may have. Failure to resolve an issue within this period is not a breach of these Terms, and your sole and exclusive remedy remains as set out in Sections 5 and 8.
You use the Service at your own risk. Full disclaimers and limits on our liability are set out in Sections 7 and 8.
Biller is an operations and invoicing tool designed for Canadian service businesses. The Service lets you accept booking requests, schedule jobs, create and send invoices, and track payments. If you forward Interac e-Transfer notification emails to your unique Biller address, the Service parses the payment details (amount, sender, date, reference number) and matches them to your records automatically. The Service can also accept card payments on your invoices through Stripe and generate reports and exports.
To use the Service, you must create an account. When you register, you agree to:
You must be at least 18 years old and a resident of Canada to use the Service. Each account is for a single user or business entity.
You agree to use the Service only for its intended purpose of running a legitimate business — accepting bookings, scheduling jobs, invoicing, and tracking payments — and in accordance with our Acceptable Use Policy. You must not:
To track Interac e-Transfer payments automatically, you may forward e-Transfer notification emails to your unique Biller forwarding address. By doing so, you acknowledge that you are voluntarily sharing the content of those emails with Biller for the purpose of payment tracking. You are responsible for ensuring that only appropriate emails are forwarded to your Biller address. We are not responsible for any data extracted from non-e-Transfer emails that are forwarded to us in error.
Biller offers the following subscription plans:
For paid plans:
The Service, including its design, code, features, and content, is owned by Biller and protected by Canadian and international intellectual property laws. You retain ownership of your data (payment and job records, client information, and forwarded emails). We claim no ownership over your data. You grant us a limited licence to process your data solely for the purpose of providing the Service.
Biller is not a substitute for professional tax, legal, or accounting advice. The Service provides payment tracking and reporting as an informational tool only. Specifically:
THE SERVICE IS PROVIDED ON A REASONABLE-EFFORT BASIS, "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT PAYMENT MATCHING, EMAIL PARSING, INVOICES, OR REPORTS WILL BE ACCURATE, COMPLETE, OR DELIVERED WITHOUT DELAY. YOU USE THE SERVICE AT YOUR OWN RISK AND ARE RESPONSIBLE FOR MAINTAINING YOUR OWN RECORDS AND BACKUPS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON A REASONABLE-EFFORT BASIS AND BILLER AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES OF ANY KIND — WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE — ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, AND ANY LOSS ARISING FROM SERVICE INTERRUPTIONS OR DOWNTIME, ERRORS OR INACCURACIES IN PAYMENT MATCHING OR EMAIL PARSING, DELAYS IN PAYMENT PROCESSING, OR THE LOSS OR CORRUPTION OF DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION WITH, OR PROBLEM ARISING FROM, THE SERVICE IS TO STOP USING IT AND, IF YOU ARE ON A PAID PLAN, TO REQUEST A PRO-RATA REFUND OF THE UNUSED PORTION OF YOUR CURRENT SUBSCRIPTION TERM AS DESCRIBED IN SECTION 5.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO PARTS OF THE ABOVE MAY NOT APPLY TO YOU. WHERE APPLICABLE LAW DOES NOT PERMIT THE COMPLETE EXCLUSION OF LIABILITY, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID US ANYTHING DURING THAT PERIOD, OUR TOTAL LIABILITY TO YOU SHALL BE NIL.
You agree to indemnify, defend, and hold harmless Biller and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
You may close your account at any time by contacting us at support@biller.ca. We may suspend or terminate your account, and end our business relationship with you, if:
Where you are found to be in breach of these Terms, we may suspend or terminate your account and end our business relationship with you immediately and without prior notice, at our sole discretion. Upon termination, your right to use the Service ceases immediately. We will retain your data in accordance with our Privacy Policy and applicable legal requirements. You may request an export of your data before account closure, except where we are prevented from providing it by law or where doing so would compromise an investigation into your breach.
We provide the Service on a Reasonable-Effort Basis (as defined above) and do not guarantee that it will be available, uninterrupted, or accessible at any particular time. We may, at our sole discretion and without notice, suspend, interrupt, restrict, or take the Service offline — in whole or in part — to upgrade, modify, improve, maintain, repair, or otherwise work on our systems, as well as for any other reason or due to circumstances beyond our control. We are under no obligation to notify you in advance of any downtime, and we are not liable for any unavailability, interruption, or downtime, or for any loss arising from it (see Section 8).
We may update these Terms from time to time at our discretion. When we do, we will post the updated Terms on this page and revise the "Last updated" date. We may, but are not obligated to, notify you of significant changes by email. You are responsible for reviewing these Terms, our Privacy Policy, and our other legal pages periodically for updates. Your continued use of the Service after any change constitutes your acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the Province of Ontario, Canada.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
If you have any questions about these Terms, please contact us: