Deleting your account

• Cancel your Pro plan first. Scheduling deletion doesn't cancel a Pro subscription. Go to Account > Billing and click Manage subscription. See Plans and billing.
• Download anything you need to keep. Your records, like payments and invoices for tax time, can't be recovered once deletion finishes. See Reports and exports.
• Turn off email forwarding. Remove the rule that forwards Interac notifications to your @income.biller.ca address.

1. Click your name at the bottom of the sidebar to open Account, then choose Delete account
2. Enter your password under Confirm your password
3. Click Schedule account deletion, then confirm

Your account is scheduled for deletion 30 days from that day. The page shows Deletion scheduled with the exact date.

Deletion doesn't happen right away. During the 30 days:

• A banner at the top of every page shows the date your account is scheduled for deletion
• You can still sign in and use Biller normally
• You can cancel the deletion at any time (see below)

Once the 30 days are up, your account is permanently deleted, including your login, profile, sign-in sessions, invoices, clients, stored notification emails, and account history.

Changed your mind? Anytime during the 30 days:

1. Sign in to your account
2. Click Cancel deletion in the banner at the top of the page, or go to Account > Delete account and click Cancel account deletion

Your account goes straight back to normal.