Sending quotes
Price a job before it's booked. Your client opens the quote online and accepts or declines it there. When they accept, Biller adds a job to your schedule for you to give a time.
Creating a quote
- Open Quotes in the sidebar and click New quote
- Pick the client, or add a new one with + New client
- Optionally pick a service
- Enter the Amount
- Set Valid until. It starts two weeks out, and the 1 wk, 2 wks, and 30 d shortcuts fill it in for you.
- Describe the work under What's included
- Click Create quote
Quote statuses
- Draft: created, but not emailed or opened yet
- Sent: you emailed it, or someone opened the quote link
- Accepted or Declined: the client answered, or you recorded their answer
- Expired: the valid-until date has passed without an answer. An expired quote can't be accepted. The client is asked to contact you for a new one.
Biller doesn't email you when a client accepts or declines. Check the Quotes list to see where each quote stands.
When a quote is accepted
Accepting a quote adds a job for that client and service to your schedule. The job doesn't have a time yet. The client is told you'll confirm a time with them.
- Open Schedule. The new job is under Upcoming with Not scheduled yet — pick a time. You can also use the Pick a time link on the quote.
- Choose the date and time, then click Reschedule
When you set the time, clients with an email address get an email with the job's time.
An accepted quote can't be declined afterwards. Clicking accept twice doesn't create a second job.
Recording an answer yourself
If a client says yes or no by phone or text, open the quote and use the buttons next to Heard back already?:
- Mark accepted: same result as the client accepting. A job with no time is added to your schedule.
- Mark declined: closes the quote
These buttons, and the share box, go away once a quote is accepted, declined, or expired.
Need more help? Email us at help@biller.ca