Payment reminders

Payment reminders are on by default. Biller checks your open invoices once a day. When an invoice reaches the next step in your reminder schedule, Biller emails the client.

Invoices in Biller are due 30 days after you send them, and reminders are timed from the day you sent the invoice. Each reminder shows the invoice number, the due date, the amount still owed, and a button. The button says Pay now if you accept card payments, or View invoice if you don't.

The wording gets gradually firmer with each step and matches your type of business. If you've set a Reply-to address in Settings > Email, replies to reminders go there.

An invoice gets reminders only when all of these are true:

• You emailed it from Biller. Invoices only shared by link aren't chased.
• It still has a balance owing and hasn't been marked paid.
• Biller has an email address for the client.
• Its total is at or above your Don't remind below amount.
• Reminders aren't paused for that invoice.

As soon as an invoice is paid in full, no more reminders are sent for it.

Choose one of four options under How often to remind. Days are counted from when you sent the invoice.

Go to Invoices and click the settings gear. Under Payment reminders:

• Send payment reminders -- switch this off to stop all reminders for this business.
• How often to remind -- pick a schedule from the table above.
• Don't remind below -- skip invoices whose total is under this amount. Leave it at 0 to remind on every unpaid invoice.

Reminder settings are separate for each business you run.

If you've agreed to a later payment date with a client, you can stop reminders for just that invoice. Open the invoice. Under the send button you'll see "Automatic payment reminders are on." Click Pause.

Click Resume to turn them back on. This control only appears on unpaid invoices you've emailed from Biller.