Notification preferences
Choose which alerts Biller sends you, and see which emails always arrive.
Available notifications
The Notifications page lists your alerts under Payment alerts, Invoices, and Summaries, each with its own on/off switch.
The main one for day-to-day work is New booking request. When it's on, Biller emails you the details every time a client sends a request from your booking page. See Handling booking requests.
You can also turn booking request emails on or off from your Requests settings page, under Email me when a request arrives. The wording follows your business type. Both switches control the same setting.
How to change your preferences
- Click your name at the bottom of the sidebar to open Account, then choose Notifications
- Turn each alert on or off with its switch
- Click Update preferences, or Save in the Unsaved changes bar
Your changes aren't saved until you click save. If you leave the page first, Biller warns you that you have unsaved changes.
Emails you always get
Some emails aren't controlled from this page:
- Payment tracked: sent each time a forwarded e-Transfer is recorded, with the amount, sender, and your year-to-date total
- Action needed: confirm email forwarding: sent when your email provider asks you to approve forwarding to Biller
- Account emails, such as password resets and email address confirmations
Need more help? Email us at help@biller.ca