Your booking page

Your booking page is a short form at a web address unique to your business. It's a way for clients to request work. It isn't a live calendar: nothing is booked until you act on the request.

The wording follows the industry you picked for your business. A dog walking business says "Book a walk", a tutoring business says "Book a lesson", and in those two industries the Requests inbox is called Bookings.

1. Open Requests in the sidebar (or Bookings, depending on your industry)
2. Your link is in the Your booking link box at the top of the page
3. Click Copy and paste it wherever clients find you: your website, social profiles, email signature, or a text message

Your link looks like biller.ca/book/your-business.

The page shows your business name and a short intro line, then a form with:

• What do you need?: a dropdown of your active services. Only the names are shown, not prices. This only appears if you have at least one active service.
• Your name and Email: always required
• Preferred date & time: optional for the client, and you can hide it
• A notes box, such as "Anything we should know?": optional for the client, and you can hide it

The form also runs a quick "are you human" check to keep spam out. After the client sends the request, they see a confirmation that you'll follow up by email.

If the email they enter matches one of your existing clients, the request is linked to that client. If not, Biller adds a new client using the name and email they entered.

To change what the page says and asks for, open Requests and click the gear icon at the top of the page. Use View live to open your booking page in a new tab.

Under Booking page:

• Intro line: the sentence under your business name. Leave it blank to use the default.
• Notes question: the label on the notes box
• Confirmation message: what clients see after they send a request. Leave it blank for the default.
• Ask for a preferred date & time: turn this off if you'd rather follow up and pick a time yourself
• Require a service choice: clients must pick a service before they can send the request
• Show the notes field: turn this off to hide the notes box

Under Declining, Preset decline reasons is the list of reasons you can pick from when you decline a request. Put one reason on each line.

Under Notifications, Email me when a request arrives sends you an email for each new request. It's on by default.

Click Save when you're done.

New requests show up under Pending in your Requests inbox, and the Home page shows how many are waiting. From there you can approve, decline, or suggest a different time. See Handling booking requests.